Returns

Returns

• If you want to return your product (s), please email us explaining the reason for the return within 10 days from the receipt of your order (depending on the delivery date in the tracking record, if applicable)
• On receipt of a return, we will process the refund as soon as possible. We estimate refunds will be made by your payment method provider within 7-10 working days. 
• Please note that shipping charges and express shipping are non-refundable.
• Please note that customers are responsible for all fees associated with returning items. The responsibility for returning the packages lies with the client until it is received by our team. Therefore, when returning a package, it is recommended that the customer take the necessary precautions using registered and tracked services.
• Refunds will be credited to the original purchaser's method of payment
  
  Order cancellation 
• In certain circumstances, before your order has been dispatched, we may be able to cancel your order. Please contact us by email or telephone as soon as possible after placing your order and our team will advise if cancellation is available. Please note, we are unable to combine orders, change the size, edit your billing and shipping details or add pieces to an existing order once it has been placed.If your order cannot be cancelled it will be processed and, subject to being accepted by us, a confirmation email will be sent upon shipping.